Terms & conditions
Quotes: Please send us any requests by email to: info@martinashomemadecakes.com
We aim to reply with a quote within 48h during our official business opening hours (Tuesday to Saturday 10am-5pm).
Price: You agree to pay the full price, in accordance with the order confirmation, after the details are checked and agreed by you.
Deposit: All orders require a 50% deposit.
Please note that deposits are non-refundable and non-transferable. All deposits become due when the order has been confirmed by email and details have been checked and agreed by you.
Final payments: Final payments for all orders are due to be paid via direct bank transfer latest 2 days before collection or delivery. Alternatively the final payment can be made in cash on collection or delivery.
Alterations: If you wish to make any alterations to your order once it has been confirmed by email, please let us know as soon as possible. We will try to accommodate the changes but we cannot guarantee that it will be possible to do so. Alterations may incur additional costs and you will be notified of any extra charges. Please note that any changes must be confirmed by email.
Cancellations: Should you cancel your order less than 2 weeks prior to completion the full payment is required.