Martina's Homemade Cakes & more
Home
About us
Menu
Gallery
Contact Us
Faq's
  • Home
  • About us
  • Menu
  • Gallery
  • Contact Us
  • Faq's
Martina's Homemade Cakes & more
Home
About us
Menu
Gallery
Contact Us
Faq's
  • Home
  • About us
  • Menu
  • Gallery
  • Contact Us
  • Faq's
  • Home
  • About us
  • Menu
  • Gallery
  • Contact Us
  • Faq's

Faq's

How long in advance do I need to order ?

Ideally we get your order about 3-4 weeks in advance. However we might be able to fit in your order on a short notice, so just send us a message with your request.

Do you make fondant cakes?

I'm afraid we're not offering any fondant cake designs. Our cakes are covered with delicious butter cream or chocolate ganache. 

Do you deliver ?

We're offering deliveries to the following postcodes:  NW2, NW3, NW6, NW8, NW11, N2, N6

Delivery fee depends on the exact postcode.

Do you offer Gluten, Dairy or Egg-Free cakes ?

I'm afraid we're not offering any free-from cakes.

Do I have to store my cake in the fridge?

Yes, butter cream cakes should be stored in the fridge and taken out about an hour before serving.

Do I have to pay a deposit?

Yes, a 50% deposit is required when placing the order.

What are your Terms & Conditions ?

Price:  The price for the order shall be as stated on your order confirmation email. You agree to pay the full price, in accordance with the order confirmation, after the details are checked and agreed by you.

Deposit: All orders require a 50% deposit. 

Please note that deposits are non-refundable and non-transferable. All deposits become due when the order has been confirmed by email and details have been checked and agreed by you.   

Final payments: Final payments for all orders are due to be paid via direct bank transfer latest two days before collection or delivery. Alternatively the final payment can be made in cash on collection or delivery.

Alterations: If you wish to make any alterations to your order once it has been confirmed by email, please let us know as soon as possible. We will try to accommodate the changes but we  cannot guarantee that it will be possible to do so. Alterations may incur additional costs and you will be notified of any extra charges. Please note that any changes must be confirmed by email.  

Cancellations: Should you cancel your order less than 2 weeks prior to completion the full payment is required.


Powered by GoDaddy Website Builder